Refund policy

You can return your orders of New items within 30 days of purchase provided it is unopened, you pay the shipping and the process here-in is followed. Like-new/preowned merchandise is as-is & not refundable.

For new items, please make sure the item you return is in unused and un-open condition with the tags and packaging intact. If you've opened the item, it cannot be returned. If the item was a clearance item, it cannot be returned. If the item is a seasonal/holiday themed item, it cannot be returned within 5 days before or at any point after that particular holiday.

Start your return by emailing us at sales@wildernessdealz.com. You will receive a response back with instructions and a form to submit. Upon receiving and inspecting your item, a refund will be processed within 10 business days according to the original method of payment.

Customer is responsible for return shipping costs. We recommend using a trackable service; we are not liable for lost or delayed packages.

A restocking and handling fee (typically 15%–30% of order value, subject to actual costs) will be deducted from your refund.

Please note that original shipping charges are non-refundable, and all items must be returned in their original, unopened, and factory sealed packaging to be eligible for a refund

Due to the nature of the way some overstock goods are sourced, refunds are only offered in instances of misrepresentation on our part (ex calling something brand new that is clearly not., etc) and in certain situations aligned with our Item Condition descriptions below. Because merchandise sold has already passed a pre-inspection process, refunds in these situations are issued after product is returned and inspected. Buyer is responsible for all shipping. 
Read more on Item Conditions by clicking on Condition on the main store page.